Pushing Buttons
the Friday edition - the one after two times
by: Rebecca WhitneyPublished on: 27/06/2025Learn why repeating a task twice signals it’s time to systematize. Discover key client account review steps and essential travel tools for busy business owners.
AIcustomer serviceChatGPTGoogle translateTripItMy Time BuddySOPsbusiness process optimizationcreating SOPsclient account review checklistbusiness systems and workflowsproductivity tools for entrepreneurstravel tools for business ownerstime zone management appsTripIt reviewGoogle Translate for travelAdvisory9 business tips
the Friday edition - the one where I lost my passport
by: Rebecca WhitneyPublished on: 20/06/2025Navigating the U.S. passport system can be confusing. Learn why clear UX matters and how regular site audits help improve customer experience and reduce frustration.
AIcustomer serviceChatGPTUXUX design tipswebsite user experiencegovernment website navigationpassport application processcustomer experience improvementMicrosoft Clarity reviewbusiness website auditimproving site coherenceAdvisory9 UX tipsuser journey analysis
the Friday edition - the one about my Hollywood star
by: Rebecca WhitneyPublished on: 13/06/2025Learn how thoughtful, personalized marketing—paired with clear calls-to-action—can surprise, delight, and drive customer engagement and loyalty.
AIcustomer serviceChatGPT
the Friday edition - the one about the money allergy
by: Rebecca WhitneyPublished on: 06/06/2025When businesses get the customer experience wrong, they make it hard, inconvenient, or just plain insurmountable. Are you allergic to money?
AIcustomer serviceChatGPT
